The Sphere
General Garbage => Tropical Paradise of Hard Shelled Fruits => Topic started by: The D on Jan 16, 2005, 09:54:23 PM
-
I had to deal with the most insane, stupid, and quite possibly scary customer I've ever had to deal with today. I almost thought he was going to try to kill me.
This guy came up to my register today and slapped down a newspaper, it was the only thing he was buying. I don't know if I said hello to him or not, I don't engage in idle talk with my customers, it's a waste of time. But as I was scanning the UPC I scanned over the articles on the front page.
He asked me if I found the articles interesting, and I said there were a few I might read later. At the time, he seemed civil and all right. Then he did the oddest thing... when I gave him his change, he left the newspaper at my register and got another one and walked out the door.
About 10-15 minutes and several customers later, he walks back in. I asked him if there was something wrong and he said he wanted to return the newspaper, because of "shitty customer service". I called up a manager to do the return and she told him he couldn't return newsprint, state law. He said he wanted to return it because I was rude to him, that I didn't say hi, or bye, or thank you, or ask him how his day was, and I was flipping through his newspaper, and they should fire me. The manager told him that she would talk to me in her office but she couldn't return the paper.
Then he exploded. He said in a loud voice: "Fine, shit, fuck this stupid store, I'm not fucking shopping here again. The customer service around here is fucking shit, fuck you guys." He knocked over a display and ran out.
10 more minutes later, a newspaper was flung through our front door. A minute later he came in again and started swearing and scaring customers again, telling us ONCE AGAIN that we all sucked shit (as if we hadn't heard it enough from him). The manager was trying to help a customer that was terrified, and told him to leave and never return. He was like "What did you say? You wanna say that to my face? I'll kick your fucking ass you tiny bitch." she told him that she was helping another customer, and he gave up and left. As he left, I told him "Next time you come in here, I'm calling the police." His response: "Go ahead, I don't give a fuck."
I watched him get in a car and drive away this time.
15-20 minutes later:
He comes in a FOURTH time. Asks me "Do you enjoy being an asshole?" (not as much as you seem to, fucker). "Do you know how to treat customers with respect?" I called the manager up, and then picked up the phone again, and started to dial 911 as I told him I was calling the police. He left.. for good this time.
I was honestly afraid the next time he'd show up with a gun. I'm afraid he'll hold a grudge against me for a long time and start trouble at our store again.
I'm worried my store manager will fire me for causing an incident, even though I did nothing and he was overreacting over a stupid fucking newspaper.
Someone needs to run this fucker's ass over with a hummer or something. Or send him to Iraq. To get that worked up over a newspaper shows severe lack of braincells and anger management, not to mention maturity.
Edit:
Irony here. The main front page article was about a new mental hospital opening up. Guy should chell himself in.
-
Maybe that set him off. Closest I've had is ranty homeless people. The fucking manager feeds them, so they keep coming back. Xp
-
I don't know if I've mentioned it here, but there's this mother-daughter duo that come into work and complain about their food after they've eaten it all.
Last time they came in, I checked them out and asked how everything was. The daughter was like, "Do you want to know the truth?" and I just ignored her and cashed them out.
We get a lot of people who complain about nothing just to get free food. Usually I just say, "Oh, I'm sorry about that" and send them on their way.
The other night some lady said that her steak was too dry, when she had a french dip and her daughter had a philly beef and cheese (which is the same as a french dip, just with cheese, onions, and mushrooms). My manager and I couldn't figure out what the fuck she was talking about because both sandwiches are made with roast beef. She's like, "The roast beef was good but the steak was dry."
After she left, my manager said, "I know her food was good because I made it, and everything I make is perfect." :P
-
omg thats the reason i could never be a manager of a restaurant or of a customer service agency or however u call it... i HATE if people ever complained about something I give them, especially if someone else did it and they bitch at me. hell NO
-
Those people annoy me, the ones that eat everything and then say it's bad. If it were my business, unless you're sick and being hospitalized, I'd be damned if I gave you your money back. Food that's truly bad doesn't get freakin' eaten in its entirety.
-
I don't know why you didn't call the cops the second time. That's what they're for. You gotta think about your other customers and whether they'll feel comfortable coming back after that or not.
Then again, that's what you keep guns under the counter for, too.
-
Southern fried// I think you need to git out of mah store, suh. //Southern fried **cocks gun**
-
Everytime I attempted to call the police he left... he really didn't stay for more than a minute or two each time. True, we should have called an officer anyway, but I was seeing what the manager wanted to do and she didn't seem to want to call the police. I guess considering she worked for McDees for 10 years as a manager she's used to nutjobs.
-
Sounds like he might have been trying to get you to hit him.
-
I'm gonna get lots of manly loving soon enough.
A few days later, I heard about a guy who got into an argument at a local nightclub with some other people. He drove home, got his AK-47, and drove back, where cops stopped him at the door and arrested him.
I still wonder if it's the same person.
-
I don't engage in idle talk with my customers, it's a waste of time
Okay I am not saying it's your fault he went all postal on you but you should always greet all your customers. Geez maybe if you had just said hello you could have avoid all this shit.
-
But he couldn't talk to him. It's not like the customer was a little girl.
-
No. This whole ordeal was obviously his fault entirely.
-
But he couldn't talk to him. It's not like the customer was a little girl.
:lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol:
-
But he couldn't talk to him. It's not like the customer was a little girl.
Nuri is the insult master!
-
But he couldn't talk to him. It's not like the customer was a little girl.
Dude...I think it's safe to refer to this as the Ultimate Pwnage Technique (http://www.shwiggie.com/boards/bitchery/ultimate_pwnage_technique.jpg).
-
Does that guy know he's wearing a table cloth as underroos?
-
Maybe he's an Anthy fanboy. Wish I knew how Utena got that tablecloth to drape so perfectly.
-
She froze time and tailored it.
-
"Canidate for stupidest person"
I didn't know one could nominate one's self. :lol:
-
Yes, I like that owl much better.